Coaching and Training
We understand what it takes to change behavior. The tools and techniques we use address the hearts and minds of floor level staff and their management so that change is long lasting and perpetuated by the people themselves.
Our depth and breadth of experience from over 17,000 client engagements has enabled us to hone our change management approach to what it is today – potent and highly effective, underpinned by continual R&D to further refine and improve our range of diverse solutions.
Our change management model is embedded throughout our approach, both in the initial analysis as well as the implementation phase. This integration into the very heart of the way we layout a project reduces the risks and truly entrenches change into the core of our approach. It is the combination of our specialist People Solutions teams, supported by our collection of specific philosophies, tools, techniques and specialist resources that enables us to pave the way to sustainable change for our clients.
Our change management approach
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We start with an assessment of your organization’s readiness for change - we assess if you organization is ready, willing and able to take on the change required to achieve the results you require. |
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Change can happen through compliance or alignment but sustainable change can only happen when the workforce is aligned with your needs. We create this through constructive engagement, communication and training. |
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The change management roadmap designed and tailored specifically to the needs of your business and your workforce with the underlying theme of employee engagement and addressing the fundamental question “what part do I play?” The roadmap typically comprises of a group of specialized activities that focus on:
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- Assessment and diagnosis of potential issues, skills levels, attitudes and beliefs |
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- Engagement and communication |
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- Education and alignment |
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- Training and coaching |
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- Employee skills development |
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- Continuous improvement and sustainability |
We believe that mining is as much about people as it is commodities. We help our clients engage in the business of change and engage their people in achieving the changes they need. By improving the skills of the workforce and cementing an operational culture that embodies continuous improvement and evolution, we help our clients build a better business.